Privacy Policy

At Yuzen, we are committed to protecting your privacy and creating a calm, safe space for your personal experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, website, and services.

Information We Collect

We may collect information directly from you when you register, use our services, or communicate with us. This may include:

1. Personal information such as your name and email address
2. Account-related information
3. Device information (such as device type, operating system, and app version)
4. Usage data (such as interactions, preferences, and general activity within the app)

We do not intentionally collect sensitive personal data, such as personal journal content, unless explicitly provided by you.

Payment information is not collected or stored by Yuzen directly. All payment transactions are securely processed by third-party platforms such as Apple App Store and Google Play.

How We Use Your Information

We use your information to:

1. Provide, operate, and maintain our services
2. Personalize your experience
3. Improve app performance and content recommendations
4. Respond to customer support requests
5. Send important updates related to your account or service

We may also use anonymized and aggregated data for analytics and service improvement.

Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share your data with trusted third-party service providers that help us operate our services, such as:

1. Analytics providers (e.g., Firebase / GA4)
2. Subscription management platforms (e.g., RevenueCat)
3. Cloud hosting providers

These partners are required to handle your data securely and only for the purposes specified by us.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

1. If you create an account, your information will be retained while your account is active
2. If you delete your account, your personal data will be deleted or anonymized within a reasonable timeframe, unless retention is required by law
3. Usage and analytics data may be retained in anonymized or aggregated form for service improvement
4. If your account remains inactive for an extended period, we may delete or anonymize your data in accordance with applicable laws and internal policies

You may request deletion of your personal data at any time by contacting us.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

1. Access the personal information we hold about you
2. Request correction of inaccurate information
3. Request deletion of your data
4. Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our services are not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the effective date and, where appropriate, notify you through the app or other communication channels.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

📧 yuzenmeditation.ai@gmail.com